Enjoy a 15% discount on Custom 360 wigs!
$150 off all crown orders over $1,000
Complimentary U.S. shipping on orders $75+
Discounts apply automatically at checkout. Offers cannot be combined.
QUEEN'S CUSTOM 360 WIG DISCOUNT
Automatic savings applies at checkout.
Welcome to MyCrownAct Help Center where we answer your most common questions about our crowns, textures, and care.
1. What types of hair do you sell?
We only sell Raw Human Hair and Our Signature Virgin Hair - both carefully sourced and quality-checked to ensure premium softness, longevity, and beauty.
2. Where is the Raw Hair from?
Our Raw Hair is sourced from India and Vietnam. Each origin offers its own unique qualities:
3. How long does shipping take?
All bundles and wigs are delivered within 8–14 days, depending on the texture, custom coloring, processing time, quality check, and transit.
Please note: During peak holiday seasons, shipping times may be slightly longer due to carrier delays.
4. What lace do you use?
We only use HD Lace on all closures, frontals, and 360 wigs for a seamless, natural melt against any skin tone.
5. Can I color the hair?
Absolutely.
For best results, we recommend having color services done by a professional stylist.
6. Do you offer custom coloring or curls?
Yes. We offer custom coloring and curl requests on most textures.
Please note that custom orders add about 3–5 extra business days to the processing time.
7. Which texture should I pick?
8. How many bundles do I need?
Here’s a quick guide based on your desired length and fullness:
9. Can I style the hair with heat?
Yes. All MyCrownAct hair can be safely styled with heat.
Always use a heat protectant and keep tools below 400°F to maintain quality and shine.
10. Are your wigs and bundles made from real hair?
Yes, every piece is made from 100% human hair.
Our Signature Collection features high-grade Virgin Hair, while our Raw Collection offers single-donor Raw Hair for unmatched longevity and authenticity.
11. What’s the difference between the Signature and Raw Collections?
Both are luxury-quality, but Raw Hair offers a fuller and more natural look.
12. Can I return or exchange my hair?
Because of hygiene and customization, we do not accept returns, but we do allow exchanges under certain conditions.
To qualify:
Please contact support@mycrownact.com for assistance.
13. What if my package is delayed or lost?
If your package is delayed or missing, contact support@mycrownact.com within 48 hours of the expected delivery date.
We’ll work with our shipping partners to investigate and resolve the issue promptly.
14. Do you offer wholesale or vendor opportunities?
Yes! For collaborations, bulk orders, or vendor partnerships, email partnerships@mycrownact.com and include your business name and inquiry details.
15. How can I reach customer service?
Email us at support@mycrownact.com.
We respond within 24–48 business hours (Monday–Friday).
Â
This light yaki texture is everything. It gives me that sleek, straight look but still looks natural like my own hair after a silk press. It’s soft, doesn’t get stiff, and flows beautifully. I love how it holds up in different weather without puffing up or looking too shiny.
@Shade O.
I can’t get over how natural this kinky curly texture looks and feels! The curls bounce back after washing, and it blends perfectly with my leave-out. I’ve gotten so many compliments on how healthy and full my hair looks.
@Aaliyah T.
This raw curly hair is everything. It’s thick from root to tip and soft without shedding. I fluffed it and defined the curls, and both styles held beautifully. Definitely worth every penny!
@Monique H.
This was my first time trying MyCrownAct and I was blown away. The hair feels just like my own but better. Soft, silky, and it holds curls all day without frizzing.
@Jasmine R.
This virgin wavy hair has become my go-to. The texture is soft, full, and frames my face beautifully. I love how it holds curls without frizzing up, even in humid weather. A must-have!
@Imani P.
Finally a company that gets textures right! The Kinky Straight looks exactly like my blown-out natural hair. People keep asking me if it’s mine.
@Ashley B.
When I first unboxed this body wave bundle, I was blown away by how silky and full it felt. The waves are uniform, soft to the touch, and there was no smell or shedding. You can tell it’s high-quality hair just by running your fingers through it.
@Tiana L.
The curl pattern on this Burmese curly hair is unmatched. It looks so natural, and all I have to do is spritz it with water and a little conditioner to refresh it. I love how easy it is to maintain while looking glam.
@Naomi S.
© 2025, MyCrownAct